Service-Champions UK 2016

Individual rankings by sector

Here, you’ll find the individual sector rankings for the companies examined. Sorting occurs alphabetically according to sector.

Ranking of Banks

RangCompanySES
30Nationwide84,6%
77BARCLAYS76,8%
81Lloyds76,2%
86Santander75,4%
> 90first direct< 73,8%
> 90HSBC< 73,8%
> 90NatWest< 73,8%
> 90Royal Bank of Scotland< 73,8%
> 90Standard Chartered< 73,8%
> 90TSB< 73,8%

 

Ranking of book shops

RangCompanySES
2Waterstone's91,4%
16The Works87,4%
22WH Smith85,8%
55Blackwell's79,6%
> 90Foyles< 73,8%

 

Ranking of car-servicing

RangCompanySES
49RAC81,6%
58AUTOGLASS79,4%
67halfords autocentre78,5%
76ATS euromaster76,9%
> 90AutoRestore< 73,8%
> 90ChipsAway< 73,8%
> 90servicing stop< 73,8%

 

Ranking of DIY stores

RangCompanySES
1B&Q92,1%
12Homebase88,5%
34ScrewFirx83,9%
35The Range83,9%
> 90Evans of Saltash< 73,8%
> 90Firn's< 73,8%
> 90Hunts of Marlow< 73,8%
> 90Maxwells< 73,8%
> 90Pickles< 73,8%
> 90Toolstation< 73,8%

 

Ranking of electrical retailers

RangCompanySES
4Argos90,4%
36Currys83,7%
41Maplin82,7%
42PC World82,5%
> 90Conrad-Electronics< 73,8%

 

Ranking of energy suppliers

RangCompanySES
89=Utilita73,8%
> 90Ebico< 73,8%
> 90Ecotricity< 73,8%
> 90First Utility< 73,8%
> 90Flow Energy< 73,8%
> 90GB Energy Supply< 73,8%
> 90Good Energy< 73,8%
> 90Green Star Energy< 73,8%
> 90Marks and Spencer Energy< 73,8%
> 90Ovo Energy< 73,8%
> 90Utility Warehouse< 73,8%

 

Ranking of Fashion stores

RangCompanySES
9Next88,9%
15New Look87,4%
24H&M85,5%
40River Island83,0%
43Dorothy Perkins82,4%
45Monsoon82,3%
54oasis80,3%
60Topshop79,1%
72Miss Selfridge77,6%
73Warehouse77,5%
75Forever2177,2%
> 90pull & bear< 73,8%

 

Ranking of Furniture stores

RangCompanySES
13IKEA87,5%
17Homebase87,3%
38The Range83,1%
88DFS73,8%
> 90Barker and Stonehouse< 73,8%
> 90BHSFurniture< 73,8%
> 90Furniture Village< 73,8%
> 90Habitat< 73,8%

 

Ranking of Hotel chains

RangCompanySES
10Premier Inn88,7%
31Holiday Inn84,6%
52Marriott Hotels80,8%
53Novotel Hotels80,6%
62Mercure Hotels78,9%
71Best Western77,7%
79Radisson Blu76,5%
80Sofitel76,3%
84Ibis75,6%
> 90Crowne Plaza Hotels< 73,8%
> 90DoubleTree by Hilton< 73,8%
> 90Hampton by Hilton< 73,8%
> 90Q Hotels< 73,8%
> 90Warner Leisure Hotels< 73,8%

 

Ranking of Insurers

RangCompanySES
32Liverpool Victoria (LV=)84,3%
64Prudential plc78,8%
66Legal & General78,6%
82Aviva plc76,0%
> 90AEGON UK< 73,8%
> 90AIG Europe Limited< 73,8%
> 90Friends Life Group< 73,8%
> 90NFU Mutual< 73,8%
> 90Old Mutual< 73,8%
> 90Phoenix Group Holdings< 73,8%
> 90RSA Insurance Group< 73,8%
> 90Standard Life< 73,8%

 

Ranking of Jewellers

RangCompanySES
7Accessorize89,1%
25PANDORA85,5%
39Claire’s83,0%
44H. Samuel82,4%
48Swarovski81,7%
> 90CADENZA< 73,8%
> 90Ernest Jones< 73,8%
> 90FRASER HART< 73,8%
> 90GOLDSMITHS< 73,8%
> 90Mawi< 73,8%

 

Ranking of Restaurant chains

RangCompanySES
37Nando's83,3%
46J D Wetherspoon82,1%
56Gourmet Buger Kitchen79,5%
57Prezzo79,5%
59Wagamama79,4%
65Zizzi78,7%
69The Harvester78,2%
> 90Giraffe Restaurants< 73,8%

 

Ranking of Shoe shops

RangCompanySES
11CLARKS88,60%
47Schuh81,90%
63Dune78,90%
78Deichmann76,70%
87Office74,10%
90ALDO73,80%
> 90Barrats< 73,8%
> 90PAVERS< 73,8%
> 90Russel & Bromley< 73,8%
> 90sarenza< 73,8%

 

Ranking of Sports shops

RangCompanySES
3Adidas90,4%
14Nike87,5%
61SportsDirect79,1%
68JD sports78,5%
83Millets75,7%
> 90Decathlon< 73,8%
> 90INTERSPORT< 73,8%
> 90Lillywhites< 73,8%

 

Ranking of supermarkets

RangCompanySES
5Marks & Spencer89,7%
6Waitrose89,1%
8Sainsbury's88,9%
19Morrisons86,0%
20ALDI86,0%
21Tesco85,9%
23LIDL85,8%
29ASDA84,7%
33Iceland84,3%
50Co-operative81,5%

 

Ranking of telecommunication companies

RangCompanySES
74O277,3%
> 90BSkyB< 73,8%
> 90BT< 73,8%
> 90Everything Everywhere< 73,8%
> 90GiffGaff< 73,8%
> 90Hutchison 3G< 73,8%
> 90Lycamobile< 73,8%
> 90Orange< 73,8%
> 90TalkTalk< 73,8%
> 90T-mobile< 73,8%
> 90Virgin Media< 73,8%
> 90Vodafone< 73,8%

 

Ranking of toy shops

RangCompanySES
18The Disney Store86,4%
26Toys R Us85,1%
27Smyths Toys85,0%
28The Entertainer84,8%
> 90Hamleys< 73,8%
> 90The Toy Store< 73,8%
> 90Toymaster< 73,8%

 

Ranking of travel agencies

RangCompanySES
51Thomson81,4%
70First Choice77,7%
85Thomas Cook75,6%
> 90Airtours< 73,8%
> 90Falcon< 73,8%
> 90manos holidays< 73,8%
> 90Mercury Holidays< 73,8%
> 90Monarch< 73,8%
> 90Olympic Holidays< 73,8%
> 90Red Sea Holidays< 73,8%
> 90Skytours< 73,8%
> 90Titan holidays< 73,8%